Everything you need
to know.

Contact us via WhatsApp (+44 7441 904858) or email (info@oceanhealthtravel.com) with your treatment, preferred dates, and any relevant medical information. We provide a full itemised quote within 48 hours — no obligation.

Most patients can have surgery within 2–3 weeks of first contact. This covers quote, booking, and travel arrangement. Some complex procedures (e.g. neurosurgery) may require additional pre-operative assessment time.

For most cosmetic, dental, and ophthalmological procedures, no GP referral is required. For complex procedures such as neurosurgery, orthopaedics, or deep brain stimulation, a specialist referral letter is required before coordination can begin.

The more detail you provide, the faster we can quote. Ideally: which treatment(s) you are considering, preferred dates, approximate budget, and any relevant medical records or X-rays. Photos of the area of concern are helpful for cosmetic procedures.

Savings vary by procedure. Dental implants are typically 80% lower than UK private rates. Rhinoplasty 55–70% lower. Knee replacement 70–75% lower. LASIK 60–75% lower. Deep brain stimulation 40–60% lower. All prices are indicative — exact quotes depend on your specific case.

Your itemised quote will specify exactly what is included. Typically: surgeon fee, anaesthesia, hospital stay, and standard post-operative care. Airport transfer, hotel, interpreter, and clinic liaison are included in your package. No coordination fee is charged directly to patients. Flights are never included.

No. Our quotes are itemised and fixed before you travel. We do not add charges on arrival. Ocean Health & Travel coordinates your care at no direct cost to you — our commercial arrangements are with partner hospitals, not with patients.

Payment terms are specified in your coordination agreement. Client payments are held in a designated client account, separate from operating funds, before and during treatment. Full details are provided in our Medical Services Brokerage Agreement.

No. Flights are not included in any package. We recommend booking flights once your surgery date is confirmed. We can advise on typical flight times from UK airports to Istanbul.

Ocean Health & Travel coordinates exclusively with JCI-accredited hospitals in Istanbul. JCI (Joint Commission International) is an internationally recognised hospital accreditation standard covering patient safety, quality systems, and clinical governance. All partner facilities meet these international standards.

We work with JCI-accredited hospitals in Istanbul, including Memorial Hospitals Group. Our partner hospitals are selected based on clinical standards and JCI accreditation. Our commercial arrangements with hospitals do not affect the independence of clinical decisions.

All surgeons at our partner hospitals are board-certified in their specialty and trained at internationally recognised institutions. Surgeon credentials are provided in your treatment proposal. Ocean Health & Travel does not employ surgeons — all clinical decisions rest with the treating physician.

Your treating provider has standard clinical governance and complaint procedures. Ocean Health & Travel has a formal Complaints Policy — available on our website — and will assist in coordinating communication with the hospital in the event of a concern. We are registered with the ICO and operate under UK consumer protection law.

Every coordination package includes: airport transfer (arrival and departure), hotel accommodation near your clinic, professional medical interpreter at all appointments, and full clinic liaison throughout your stay. Post-discharge documentation is forwarded to your UK GP on request.

Yes. A professional medical interpreter is present at every clinical appointment — consultation, pre-operative assessment, surgery day, and post-operative check. You will never be left to communicate alone with clinical staff.

Post-discharge documentation — including operative notes, discharge summary, and any laboratory results — is provided in English and forwarded to your UK GP on request. The treating provider remains responsible for its clinical treatment and agreed post-operative follow-up. Patients should seek urgent local medical care if required after returning home. Ocean Health & Travel does not provide post-operative medical care.

No. We are a medical tourism coordination service. We do not employ surgeons, operate clinical facilities, or provide medical advice. All clinical decisions rest with the treating physician at our JCI-accredited partner hospitals.

Stay length varies by procedure. LASIK: 3–5 days. Hair transplant: 3–5 days. Dental treatment: 7–10 days. Rhinoplasty: 7–10 days. Knee replacement: 10–14 days. Deep brain stimulation: 2–3 weeks. Your coordinator will advise on the appropriate stay for your specific procedure.

British citizen passport holders can normally visit Turkey without a visa for up to 90 days in any 180-day period. Most EU passport holders can also enter visa-free. Patients should check the latest entry requirements on GOV.UK before travelling.

Yes, and we recommend it for most surgical procedures. We can arrange hotel accommodation for companions and include them in transfers. Companion costs are quoted separately.

Flying timelines depend on the procedure. LASIK: 2–3 days post-op. Dental: immediately after treatment in most cases. Rhinoplasty: 7–10 days. Knee replacement: 10–14 days (deep vein thrombosis risk must be managed). Your surgical team will advise on the appropriate time to fly based on your recovery.

Yes. Ocean Health & Travel Ltd is registered in England & Wales (Companies House no. 16186647). We are registered with the ICO for UK GDPR compliance, and client payments are held in a designated client account.

Ocean Health & Travel is the UK-registered brand of Ocean Travel, which has 15 years of experience in international health tourism coordination in Turkey.

We are registered with Companies House (no. 16186647), the ICO (UK GDPR), and are TÜRSAB authorised in Turkey. We hold a USHAS International Health Tourism Authorisation Certificate issued by the Turkish Ministry of Health. We operate under UK consumer protection law.